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Human Services A.A.S.  

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Last Updated: Jul 30, 2015 URL: Print Guide RSS Updates

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HUS 170 Systems and Processes

Course Description: Provides an overview of the social welfare organization and delivery systems for analysis and evaluation.  An historical and legislative review of the development of human service delivery systems is provided.  Emphasis is placed on the analysis of the complex structure of existing systems social welfare programs and service delivery models.  Ethical and legal issues will be discussed.

Human Services  CSHSE Standards:

  • Demonstrates Knowledge of:
    1. Public and private attitudes influence legislation and the interpretation of policies related to human services
    2. Introduction to the organizational structures of communities
    3. Range and characteristics of human services delivery systems and organization
    4. Major models used to integrate prevention, maintenance, intervention, rehabilitation, and healthy functioning


  • Assessments of the Needs of Clients:
    1. Develop in location and use of appropriate resources and referrals
    2. Develop in the use of consultationDeal effectively with conflict
    3. Develop and sustaining behaviors that are congruent with the values and ethics of the profession


  • Demonstrates Values and Ethics Intrinsic to the Human Services Profession:
    1. The least intrusive intervention in the least restrictive environment
    2. Client determination
    3. Confidentiality of information
    4. Integration of the ethical standards outlined by the National Organization for Human Services (NOHS) and the Council for Standards in Human Services education (available on the NOHS website)
    5. Clarify expectations
    6. Aware of diversity

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